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Motor Ombudsman service launched
News
Anna
November 10, 2016
0

We’re all used to hearing about the Financial Ombudsman, but Auto Express are reporting that a new, free service has now been launched to help consumers resolve disputes between garages and manufacturers – and it’s the first of its kind in the industry.

According to Auto Express, ‘The Motor Ombudsman becomes the official automotive dispute resolution body, protecting car owners and holding to account businesses signed up to its Codes of Practice.

However, in order to use the service, the garage or dealer must be signed up to the Codes of Practice operated by The Motor Ombudsman’.

Auto Express also sets out how the new Motor Ombudsman can help buyers –

It’s all in one

This is the first time there will be a single independent body for motorists to take any grievances to.

It covers the lot

A huge 99 per cent of new cars sold in the UK will be eligible for referral to The Motor Ombudsman.

It’s quick

Simple cases could be resolved in just five days. Even complicated cases will take just a few weeks to sort.

It’s totally free

The service is completely free, potentially saving motorists thousands in legal fees to resolve cases.

It’s binding

If the consumer accepts an Ombudsman decision, the garage is obliged to stand by the ruling.

The full article can be found here –
http://www.autoexpress.co.uk/car-news/97570/uk-s-first-free-impartial-garage-motor-ombudsman-service-launched

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Two thirds of drivers still use their phone at the wheel
News
Anna
November 6, 2016
0

Be honest – how distracted are you when driving? Do you mentally switch off when you drive? Or maybe you’re guilty of using your mobile phone?

I think we’re all guilty of switching off occasionally when driving home (I’m usually thinking about everything I’ve got to do, or things I’ve forgotten to do at work that I must get around to tomorrow). But I’d guess that most people would be pretty worried at the thought of other motorists using their mobile phones at the wheel. Although we do occasionally see people driving while using their phone, I tend to believe that most motorists simply don’t do it anymore. However, according to a new survey, it seems that motorists using mobile phones at the wheel is far more common than we think.

Worrying research has revealed that almost two thirds of drivers still use their mobile phone when driving. The results of this survey were revealed by the Huffington Post. The research was carried out by Voucher Codes Pro.

Of those who said they used their phone, 36% said that they read or send texts and 27% of participants said that they take selfies when driving.

15% of those surveyed said that they use their phone to take photographs when driving.

Despite a lot of motorists still illegally using their phone when driving, 63% of the people who took part in the survey said that they felt uneasy when being driven by somebody who was using their mobile phone.

2296 people were questioned by this survey, and the full article can be found here –

http://www.huffingtonpost.co.uk/entry/texts-and-selfies-are-the-biggest-digital-distractions-for-british-drivers-survey-finds_uk_57c7f401e4b085cf1ecd0bfd

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Only 7% of us have faith in used car dealers?
News
Anna
September 18, 2016
0

Have you bought a used car recently? If so, what was your experience of the process? It seems that the majority of us are pretty untrusting when it comes to buying a car from a used car dealer.

Thisismoney.co.uk are reporting that just 7% of people have faith in used car dealers. Contrary to that statistic, the research carried out also found that 68% of participants who had bought a car in the last six months did actually trust the salesman.

The research actually comes from Auto Trader, who asked 5000 people their opinions about thirteen industries, including the car industry. Used car dealers were found in the study to be the least trustworthy of all industries, which also included bankers and estate agents.

The full article from Thisismoney.co.uk can be found here –

http://www.thisismoney.co.uk/money/cars/article-3790697/Just-7-public-trust-used-car-dealers.html

Are you thinking about buying a used car? Here are our best tips to help you along the way.

-Do your research
Work out how much your insurance, tax and petrol is going to cost if you were to purchase the car.
Read about any potential faults with the car you’re looking to buy (check out reviews on the internet)
Have a look at similar car advertisements, online and in magazines, to check that you’re not being ripped off.
Follow your instinct -if it’s too good to be true, then it probably is!

-Have a proper look at the car
Inspect the car in the daylight and when it’s not raining so you can get a good look at what you’re potentially buying.
Take your time when you look at the car. Don’t be bullied into having a quick look. Trust your instincts. If alarm bells are ringing about the seller or the car, it’s time to look elsewhere.

-Take it for a spin
Always take the car for a test drive and, if possible, ensure that you drive on different types of roads. Aim to drive the car for about fifteen minutes but don’t forget to sort out relevant insurance beforehand.
Test out reverse, use the handbrake and if it’s safe to do so, perform an emergency stop.
Have a listen for anything that doesn’t sound right with the engine.
If you’re lucky enough to have a friend who’s a Mechanic, now’s the time to call in a favour. Take them along with you so that they can have a look at the car and also listen out for anything unusual.

-Take a look at the mileage
Does it coincide with the general wear and age of the car?
Look out for unusually low mileage as the odometer may have been tampered with.
Check the paperwork.
Ensure there’s a valid MOT (if the car is over three years old).
Check the tax disc.
Check the Log Book (also known as the V5C).
Make sure that all of the paperwork is genuine and view the originals, not photocopies.

-Talk to the owner and get a full service history of the car. Make sure you get your hands on receipts for any work that has been carried out

-Make sure you’re clear about all agreed terms before you hand over any cash and if you’re unsure of anything, ask. If you get a feeling that something isn’t quite right, then walk away. There are plenty of other used cars out there so it really is worth holding out and finding the perfect car for you.

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Research shows motorists are still illegally using mobile phones when driving
News
Anna
September 16, 2016
0

The BBC is reporting that the number of motorists illegally using their mobile phones while driving is on the rise.

The BBC article was based on a survey carried out by the RAC.

Apparently, 31% of drivers said that they use a handheld mobile phone at the wheel. in 2014, this figure was much lower, at 8%. And with the rise in popularity of social media comes the rise of people updating their statues when driving. 19% of people surveyed admitted to sending a message, or posting on social media. 14% said they’d taken a photograph or video while at the wheel.

RAC road safety spokesman Pete Williams said: “It is alarming to see that some drivers have clearly relaxed their attitudes to the risks associated with this behaviour but more worrying is the increase in the percentage of motorists who actually admit to using a handheld device when driving.

“The fact that drivers have little or no confidence that they will be caught when breaking these laws is a likely contributor to the problem and it is sadly the case that every day most road users see other drivers brazenly using their handheld phones when in control of a vehicle – a sight which should be a thing of the past.”

1714 motorists were questioned for this research, and the full article can be found here –

http://www.bbc.co.uk/news/uk-37370828

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Worrying survey shows extent of motorists speeding in 20mph zones
News
Anna
September 7, 2016
0

Carkeys.co.uk have recently published an article showing some worrying speeding statistics.

Apparently, four in ten motorists admit to breaking the speed limit in 20mph zones by at least 10mph – and these drivers have admitted to doing this on more than one occasion.

Direct Line and Brake, the Road Charity, carried out a survey which revealed the worrying statistics.

40% of those surveyed said that they sometimes drive of speeds of at least 30mph in 20mph zones. And 26% of drivers questioned for this survey said that they did this at least once a month, with 21% of motorists admitting that they regularly speed in 20mph zones.

This is particularly worrying because most 20mph zones tend to be around schools, with lots of children present.

A campaigns advisor for Brake, Alice Bailey, said: “All parents want to know their children are safe while travelling to and from school and playing outdoors. Speed limits are in place to keep all road users safe and if tragedy strikes and a child is hit by a car, the speed it is travelling at could be the difference between life and death.”

The full article, published by carkeys.co.uk, can be found here –

https://www.carkeys.co.uk/news/nearly-half-of-drivers-ignore-20mph-speed-limits-survey-finds

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Car insurance premiums on the increase
News
Anna
August 14, 2016
0

Recent figures reveal that car insurance premiums are on the increase and it looks as if this trend is set to continue.

It’s unfortunate that the cost is rising for everyone, but if you’re due to renew your car insurance soon, make sure you keep our handy tips in mind to hopefully knock some pounds off that final figure you’ll pay.

-Sounds obvious, but shop around and compare some quotes. I know it’s time consuming, but it’s almost certainly worth it. There are so many comparison websites out there, so use them! Don’t be put off by having to input lengthy details. It only takes five minutes of your time and it could save you hundreds. Also, be sure to search a few comparison sites because they don’t all cover the same insurers. And one final tip, Aviva and Direct Line aren’t on comparison sites, so check them out. Never just renew your policy – always shop around.

-Look at the exclusions carefully. In order to provide competitive rates, often basic essential requirements can be excluded like commuting to work for example -that’s fine it you take public transport and save even more money but useless if you find you claim and are not covered.

-Installing security measures can mean that you receive a discount. Declare anything such as alarms and tracking devices to see if they make a difference to the amount you need to pay. Additionally, where you park your car can affect your car insurance. Obviously, parking your car in a garage is the safest and may save you some cash, but don’t lie about details like this, because it may mean that you might not be able to claim, should you need to, in the future.

-The more miles you drive, the more you’ll have to pay. If you can find any way of reducing journeys, then go for it. Don’t be tempted to lie about your mileage though. Your car insurance will be declared void if you’re found out.

-If you can, pay upfront for the year. You’ll be charged interest if you pay monthly so it works out so much cheaper in the long run if you can pay in one lump sum.

As mentioned, make sure that you tell the truth about all of the details that are requested of you. You won’t be able to claim if you’re found out and while you may have saved hundreds on the good work that you put into finding cheap insurance, it won’t be worth it if it’s declared invalid later on.

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More than a million motorists in the UK are uninsured
News
Anna
July 9, 2016
0

The Insurer Churchill have recently carried out a survey about insurance and found some pretty shocking results. Apparently, across the UK, it’s estimated that there are more than a million motorists driving around uninsured. And Churchill found that the most uninsured drivers are based in East London, with 1 in 8 vehicles on the road without insurance. North London and South East London also followed closely behind in the uninsured statistics. Scotland apparently has the most insured drivers, with just 1 in 71 drivers without insurance.

Overall, most good, law abiding citizens are insured, but even that sometimes isn’t enough. Would you know what to do if you were hit by an uninsured driver? Being involved in an accident is tough, but it’s even more stressful if you’re unfortunate enough to be hit by someone without insurance. Of course, you probably won’t know if you’ve been hit by an uninsured driver until later down the line. So at the scene of any accident, no matter how small, ensure you gain as much detail as possible.

Take Notes
Take down their registration plate. Also, ask for their name and address. If possible, also take the make and model of the vehicle. Note down any other crucial details, such as damage to the vehicles, time, date, what happened to cause the accident, etc. No detail is too small. Your notes will also jog your memory later on, when you need them. Being involved in an accident is a stressful situation and it’s so easy to forget small details later on, so make sure you note everything down.

Look around for witnesses
Obtain contact details for any witnesses, incase they’re needed to make a statement in the near future. The most important things to note down are their name, contact telephone number and address.

Take pictures
If you have a camera phone, take some pictures of the damage and, if possible, the other driver. Take as many pictures as you can – it’s better to have too many than not to have enough.

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New survey reveals kids prefer being driven by Dad, not Mum
News
Anna
June 4, 2016
0

Prepare to be very offended, ladies…

A recent survey has revealed that kids would rather be driven by Dad than Mum! 52% of those questioned said that they prefer to be a passenger in Dad’s car over Mum’s.

And it seems that the kids seem to be catching on to their Parents bad habits in the car too. 26% of children said that Dad accelerates too quickly, but only 11% said that Mum did this. 22% said that Dad speeds, but only 10% said that Mum drives too fast.

The research was carried out by Ingenie, who questioned kids aged between 10 and 16.

The study also found that Dad is more likely to swear in the car than Mum. Furthermore, Dad is more likely to get angry behind the wheel than Mum is.

Despite the evidence being stacked against Dad, 34% of kids said that they’d prefer their Dad to teach them to drive.

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Cost of average car insurance rises
News
Anna
January 23, 2016
0

There’s so much advice around nowadays to help us negotiate a good deal for our car insurance, but new research has shown that the average cost of car insurance in the UK has gone up over £100 in the space of a year.

The figures come from AA Insurance.

But it seems that rising car insurance premiums could actually be put down to taxes and fraud. According to Autoexpress.co.uk, ‘The 20 per cent price rise in premiums is partly explained by the insurance tax hike levied by the Government. The Insurance Premium Tax (IPT) was raised from 6 to 9.5 per cent on 1 November 2015, meaning insurance buyers now pay three-and-a-half per cent higher tax on each policy.

Another explanation for the rise in insurance premiums is the continuing presence of insurance scams in the UK. The latest figures from the Insurance Fraud Bureau estimate Crash for Cash schemes alone cost vehicle insurers £336 million a year – figures eventually passed down to honest consumers’.

If it’s time to renew your car insurance, have a look at our tips below –

– Don’t accept a renewal quote – shop around. You’ll almost certainly be able to get a cheaper deal elsewhere. There are so many comparison websites out there, so use them! Don’t be put off by having to input lengthy details. It only takes five minutes of your time and it could save you hundreds. Also, be sure to search a few comparison sites because they don’t all cover the same insurers. Aviva and Direct Line aren’t on comparison sites, so check them out.

-Installing security measures can mean that you receive a discount. Declare anything such as alarms and tracking devices to see if they make a difference to the amount you need to pay. Additionally, where you park your car can affect your car insurance. Obviously, parking your car in a garage is the safest and may save you some cash, but don’t lie about details like this, because it may mean that you might not be able to claim, should you need to, in the future.

-Put simply, the more miles you drive, the more you’ll have to pay. If you can find any way of reducing journeys, then go for it. Don’t be tempted to lie about your mileage though. Your car insurance will be declared void if you’re found out.

-If you can, pay upfront for the year. You’ll be charged interest if you pay monthly so it works out so much cheaper in the long run if you can pay in one lump sum.

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Nearly half of us would report a drink driver, new survey shows
News
Anna
December 14, 2015
0

It’s party season and every year, there seem to be more drinks and dinners to attend than ever. It’s fair to say that most of us will be drinking more over the next few weeks than we would normally, and with money tight for most, it sometimes seems easier to drive to parties than to get a taxi. But of course, that means that alcohol is off limits.

A new survey has shown that 49% of us would report a drink driver straight to the police if we saw somebody behind the wheel who was too drunk to drive. However, less than 3% of those questioned would report a friend or relative to the police if they were drink driving.

But over three quarters of people surveyed said they would hide the keys of friends or relatives who were thinking of driving after drinking.

The survey was carried out by the AA.

Here at C4G, the safest advice we can offer you, is if you’re planning on driving, don’t drink any alcohol at all. Alcohol affects people differently, but we all know that it doesn’t take much alcohol for us to be over the drink driving limit. We also all know that you can drink a fair amount one night and not feel drunk, but on any other given night, one or two drinks makes us feel drunk. Weight, age, sex, metabolism, stress, what you’re drinking, and what you’ve eaten can all alter the way alcohol affects us. Although you may feel safe to drive when you’ve had a drink, the chances are you’re definitely not in a fit state to be on the roads.

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